Staying ahead in a global market takes great people and we’re looking for new minds and ideas to drive us on. If you think you’ve got what it takes then introduce yourself to us by sending your CV to:

Bonny M. Daniels
Executive Office/HR Manager
US Office:  1-571-346-7607
UK Office:  +44 1962 280161
E-mail:  newjobs@activenavigation.com

Current Position Openings

Professional Services Lead

Job Location: Reston, VA
Job Type: Full Time

Full job description

Overview

Active Navigation is a fast-growing enterprise software company with global recognition as a leader in the file analysis market. Our newly renovated Reston office offers close proximity to the metro, free parking, free gym access, as well as a short walk to shopping and restaurants. You will find us to be collaborative, friendly, high energy and fast-moving with a start-up culture. As a Services Lead, you will provide post-sales deployment and customer support of our software. In this exciting and fast-paced role you will work with customers and sales/service partners to kick off projects, train, and consult with them to ensure their success with Active Navigation.

Key Responsibilities

You must be a detail-oriented, self-motivated and results-driven Service Delivery professional, who deals well with ambiguity and can quickly prioritize deliverables in an agile fast-paced environment. The ideal candidate would have experience in:

  • Assessment of a customer’s unstructured and semi-structured data
  • Implementation of file analysis products and/or other eDiscovery Solutions, Business Intelligence or other data centric technologies
  • Data discovery and remediation projects/engagements with customers
  • Solving customer product related problems on remotely and/or onsite
  • Leading online and classroom-based customer training sessions
  • Leading implementations through hands-on product deployment and client team training
  • Consulting with customers or other departments on project status, proposals, and technical issues such as software installation, implementation and day-to-day product use
  • Preparation of reports and correspondence of project specifications, activities, and status
  • Supporting the development and execution for Project & Delivery Management service offerings including proposal support & delivery
  • Supporting strategic development of new business within existing accounts
  • Demonstration to commit to customer service and service excellence

Requirements

  • Experience building and initiating data governance policies, processes, and procedures
  • Minimum 3 years in Electronic Records Management
  • Strong data & information governance knowledge
  • Experience delivering classroom and online group training sessions
  • Technical Project Management experience
  • Analytics, metrics and reporting of large data sets
  • Process development experience
  • Experience with proposal development
  • Excellent communication skills, both verbally and in writing
  • Superior Excel Capabilities, knowledge of SQL and Windows server is desired
  • Ability to travel

Experience in these areas a plus:

  • SharePoint/Office 365/Exchange
  • SMB/CIFS, NFS, and other data sharing protocols
  • Cloud Services (AWS, Azure, Google)
  • Active Directory
  • Regular Expression (Regex)

Education

  • Bachelor’s Degree in Data Science, Computer Science, Information Science/Technology, or equivalent experience

Experience

  • Minimum 3-4 years’ experience in data governance, analysis, and professional services
Active Navigation is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Federal Sales Executive

Job Location: Reston, VA
Job Type: Full Time

Full job description

Summary

Generate new business by identifying and selling enterprise File Analysis (FA) software to suitable prospects; maintain/expand relationships with existing clients.

Job Level Specific Duties & Skills:

  • Identify, develop, and mature an opportunity pipeline for Active Navigation in the Federal sector
  • Develop and execute a sales strategy to drive Federal sales, working with the Federal team to determine areas of focus
  • Conduct business development efforts related to marketing, promotion, while professionally representing Active Navigation in the marketplace
  • Identify and establish key partnerships and teaming arrangements
  • Proven ability to build a sustainable pipeline, establish priorities, focus on sales goals and close complex enterprise software sales deals
  • Dependable experience meeting/exceeding sales quotas and the ability to utilize best practices/repeatable sales techniques

The ideal candidate will have:

  • Existing relationships and experience selling into at least one of the following agencies: ARMY, Veterans Administration or Air Force
  • Experience leading Federal business development efforts
  • Knowledge of the competitive landscape and understanding of key contract vehicles used in the sector
  • Experience supporting every aspect of the sales lifecycle
  • Ability to create and communicate value propositions and engage clients to sell ideas
  • Track record of successfully meeting quota goals and winning new business with new customers

Core Competencies  

Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role.

Position Type/Expected Hours of Work

Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:30 a.m. to 6:00 p.m. and must work at least 40 hours each week to maintain full-time status.

Travel

Overnight travel may be expected.  Travel is anticipated to be 50-75%, depending on the individual’s location.  Washington, DC area is preferred.

Minimum Education and Certifications:

  • Undergraduate degree and 10 years overall experience or equivalent combination of education and work experience

Basic Qualifications:

  • 8-10+ years of business development/sales experience
  • 3-5+ years selling IT services within the Federal Civilian sector

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Channel Manager – Federal

Job Location: Reston, VA
Job Type: Full Time

Full job description

Overview

Active Navigation is a fast-growing enterprise software company with global recognition as an emerging leader in the privacy and data governance market.

Our newly renovated Reston offices offer proximity to metro, free parking, free gym access, and access to shopping and restaurants. You will find us to be collaborative, friendly, high energy and fast moving with a start-up culture.

This position reports directly to the Chief Revenue Officer.

This position is responsible for driving revenue through channel partners by maintaining relationships with current Federal partners and managing the complete partner lifecycle. This includes recruitment, go-to-market plan development, training, enablement, sales, marketing and measurement.

Key Responsibilities

  • Build focused partner relationships and increase revenue through the channel
  • Identify, qualify and onboard new partners
  • Create strategic business plans to curate effective and mutually beneficial partnerships
  • Develop and deliver training for partners on both selling methods and technical implementation/use
  • Facilitate joint selling between partners and Active Navigation’s Federal sales team
  • Coordinate channel marketing activities with partners to expand into new markets
  • Create and maintain a seamless communication channel with partners and act as the central point of contact
  • Provide monthly reporting on the state of the engagement and activity using KPI’s
  • Regularly meet with partners over the phone and in person
  • Deliver against sales and revenue targets
  • Be a key contributor to help define and scale the optimal channel partner program

Requirements

  • Experience working with the Federal Government
  • 3+ years in Partner Management or Channel Sales
  • Strong technical skills and the ability to pick up a new software to deliver training
  • Excellent communication skills, both verbally and in writing
  • Strong presentation and negotiations skills
  • Organized, highly self-managed and self-starting
  • In depth experience with Microsoft Office tools and Salesforce.com

Experience in these areas a plus:

  • Working for a B2B/ B2G software company
  • Understanding of the data privacy technology landscape
  • Working in a start-up environment

Education

  • Bachelor’s degree in Business or related field.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This position requires up to 20% travel.  The role will be based out of Reston, VA but you should expect to travel to Washington DC and its suburbs (Arlington, Rockville, Alexandria etc.) to meet with partners regularly.

Selected candidates will have to agree to background check and drug testing.

Product Marketing Manager

Job Location: Reston, VA
Job Type: Full Time

Full job description

In this role, you will partner with the Chief Revenue Officer to drive the growth of the brand. You will gain deep insights into target customers, craft offers to meet their needs, partner cross-functionally to implement offers, define positioning, packaging, and pricing strategies, and drive sales and marketing plans. We are looking for someone who thrives in an entrepreneurial environment. We are looking for a natural leader who can take charge and build great, collaborative relationships across the business while driving business results.

Essential job functions

  • Own product go-to-market strategies that maximize Active Navigation’s routes to market and the impact to our customers
  • Craft product messaging and positioning that cuts through the clutter of a competitive market
  • Execute marketing plans designed to raise awareness, establish our reputation as a thought leader globally, engage and retain our current base of customers, and drive attainment of corporate objectives
  • Develop insights on customers, competitors, and market trends that allow you to unlock new opportunities and hedge against business threats
  • Identifying external channels for proliferation of solution messaging including channel partners, websites, industry events, and social channels
  • Partner with product and service delivery teams to align roadmaps with offer needs
  • Collaborate with leaders of other functions to implement comprehensive sales and marketing plans (e.g. acquisition marketing, customer marketing, sales, etc.)
  • Partnering closely with the sales and channel partner teams to develop compelling sales enablement tools specifically for the region the solution is being marketed in and support the sales strategy
  • Track KPIs and engage the cross-functional teams to ensure financial goals are met
  • Partner with Chief Revenue Officer to meet financial goals
  • Provide regular updates on business performance, opportunities, and risks

Qualifications

  • The ideal candidate will have experience with B2B enterprise software marketing, with cloud experience being a plus. More importantly, we’re seeking someone with the skills and qualities that will make them successful on our team – strong communicators who are motivated, thoughtful, collaborative, strategic, and results-oriented will thrive in our environment.
  • 6-8 years of professional experience, including roles within Product or Solutions Marketing
  • Track record of defining positioning, pricing, and packaging strategies that drive business results
  • Strategic thinker and experienced operator: Proven ability to both identify opportunities in the marketplace and drive action to pursue those opportunities
  • Self-starter who can operate with limited guidance but knows when to ask for help
  • Outstanding flexibility, adaptability and sense of accountability
  • Local to the Northern VA area with ability to travel up to 10% as needed

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

Additional Eligibility Qualifications

None required for this position.

Work Authorization/Security Clearance

Must be authorized to work in the United States.

Produt Support Manager (Help Desk)

Job Location: Reston, VA
Job Type: Full Time

Full job description

Summary/Objective

We are looking for an experienced product support manager to join and lead our product help desk and technical support team. Your focus will be to lead our product support team to provide excellent customer service and resolve all technical issues. For success you should have a solid technical background combined with customer service experience. A problem-solving attitude with an ability to motivate your team to achieve specific goals are essential skills to perform well in this position. Ultimately, you should be able to ensure high quality technical support and increase customer satisfaction.

Responsibilities
• Set specific customer service standards and manage and develop the support team to continuously improve its performance
• Ensure customer service is always timely, accurate and professional
• Recruit, train and support help desk representatives and technicians
• Lead customer support by pro-actively responding to queries and managing issues to their conclusion
• Establish best practices through the entire technical support process
• Follow up with customers to identify areas for improvement
• Develop daily, weekly and monthly reports on help desk team’s productivity
• Provide customer feedback to the appropriate internal teams including product management and development
• Work in close collaboration with customer success to ensure a consistent customer experience.

Requirements
• Minimum of 5 years successful experience as a help desk, service desk or product support manager
• Customer-service oriented with a problem-solving attitude
• Hands on experience with product support and help desk software tools
• Solid technical background with an ability to give instructions to a non-technical audience
• Excellent written and verbal communications skills
• BS degree in Computer Science, Information Technology or relevant field

Product Manager

Job Location: Reston, VA
Job Type: Full Time

Full job description

Overview

The Product Manager is responsible to the Chief Technology Officer for the product planning and execution throughout the product life-cycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, support, sales and product marketing to ensure revenue and customer satisfaction goals are met. The Product Manager’s job also includes ensuring that the product supports the company’s overall strategy and goals. The product manager is also responsible for adhering to and promoting the company values by performing duties in a manner that is consistent with being a team leader and supports the continued growth of the company.

Responsibilities:
• Define and maintain the product roadmap and supporting prioritized product backlog
• Collaborate with product development to define, plan and deliver releases, component features and user stories
• Work with external third parties to develop partnerships and licensing opportunities
• Run beta and pilot programs with early-stage products and samples
• Be an expert with respect to the competition
• Act as a leader within the company

Requirements:
• Define and maintain the product roadmap and supporting prioritized product backlog 
• Demonstrated success in delivering product in an agile framework• Work with external third parties to develop partnerships and licensing opportunities
• 5+ years of experience in the enterprise information governance or related market
• Excellent written and verbal communication skills
• Bachelor’s degree (MBA or equivalent preferred) 
• Technical background, with experience in file analysis, enterprise search or related product domain
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority
• Must be able to travel as required

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